Large practice considering outsourcing their entire coding and billing department, but first wanted to "try and
test" an outside biller. If all goes well, gradually eliminate 2-4 positions and the problems associated with managing
and training staff, HR, turnover, cost, etc.
The practice owner felt the staff was writing too much off and leaving revenue "on the floor" instead of trying
to recover it.
A three month trial with MacPractice Business Services. The new client on-boarded June, 2018.
REVENUE INCREASED BY 32%
CONTRACTUAL WRITE-OFFS DECREASED BY 10%
GROSS RECEIPTS INCREASED 88%
INSURANCE RECEIPTS INCREASED 98%
MacPractice Business Services has substantially increased revenue and decreased write-offs during the first 3 months
of the contract. Uncollectible insurance claims need to be written off or the claims need to be closed if they have a
Although there were some May 2018 ERAs posted by client’s staff in June, MPBS had to repost many of them due to posting
errors. There have also been significant posting errors by staff that were corrected by MPBS for claims closed prior
to the contract date.
In summary, MPBS has increased the financial health of the practice and the long-term outlook is great.
I am very happy with Mac Practice Business Services My overall money
has increased and I LOVE LOVE LOVE IT!! I am very happy I changed and
enjoy working with MacPractice Business Services.
Dr. Shawn Wilson
The Purple Door Wellness Center
The Billing Service has been outstanding in rapidly addressing my
needs, spending time with me to help explain the situation and
provided sound advice for attacking the errors and billing omissions.
Marilyn personally went way beyond the call of duty to help me during
her off hours and her team worked rapidly to help clean up my system.
All of the help desk professionals that I have spoken directly with
have been friendly, extremely knowledgeable and willing to spend
however much time I needed to resolve and understand an issue. The
MacPractice Business Service team have been invaluable in supporting
me and my medical office in recovering thousands of dollars in
unsubmitted and improperly submitted insurance claims.
Can't thank you enough!!! You and everyone at MP business services are
awesome!!! We appreciate all that you have done and will be in touch for future help. Thank you again.
Stephanie, Freeman Family Medicine
We have worked with many vendors and a handful of billing companies
and have never worked with a group as organized and helpful as Marilyn and her team at MacPractice Billing Services.
They have significantly improved our billing processes and insurance collections during our time working with
Kate Romano - COO, Hunter Vision
Marilyn and the team from MacPractice Billing have been wonderful to
work with. They made the integration seamless, the process simple and the teamwork second-nature. We never had
to worry about a single thing being missed. They are literally the best outside billing department we’ve ever
Josh Hunter - CEO, Hunter Vision
The MacPractice Billing Service team have been invaluable in supporting
me and my medical office in recovering thousands of dollars in unsubmitted and improperly submitted insurance
Dr. Shawn Wilson - The Purple Door Wellness Center