Your claims are submitted electronically to all payers, backed by our extensive billing reimbursement expertise and unparalleled MacPractice software for efficient, comprehensive revenue cycle management that ensures claims are prepared accurately prior to submission.
MacPractice Business Services has an experienced staff with a combined 116 years of billing experience. Our experience provides our clients with the skills and expertise needed to increase your revenue.
Our staff is well versed in regards to HIPAA. MacPractice has achieved ONC-ACB 2014 Certification and is one of only a few software developers that invested the considerable time, resources and money to obtain certification to protect patient data using industry-standard NIST encryption.
MacPractice Business Services has a Corporate Compliance Program in place to ensure our clients that we have a plan in place to prevent violations of law by the agents, employees, officers and directors of MacPractice Business Services.
MacPractice Business Services offers a customized billing service contract. The contract can be short term (6 months) or long term to get you through a billing or staffing "crisis".
If a claim is denied for any reason, such as missing documentation, filed with a wrong member identification number, or a charge requiring a modifier, MacPractice Business Services will correct the claim and resubmit and will assist you with the appeals process in the event the claim is appealed.
MacPractice Business Services creates a monthly report package which is provided each and every month to inform you as to how well our revenue cycle management is working for you. MacPractice Business Services will answer any questions you have in regards to your reports.
Unlike other physicians that use a billing service, MacPractice Billing Service clients always have access to their data. In addition to this, they can monitor the daily progress the MacPractice Billing Service team has made while working their accounts.
In addition to our commitment to maintaining the confidentiality of your patients' health information, our billing service is located in a secure site, within the MacPractice home office in Lincoln, NE.
Depending on the contract, MacPractice Business Services will post all payments each day, including ERA's (Electronic Remittances Advice). If any payments (or non-payments) are questionable, MacPractice Business Services will follow up with the Payer to ensure the reimbursement is correct.
MacPractice Business Services offers plans, with conditions set by you, the client, to work on the outstanding accounts receivable (AR). MacPractice Business Services defines “old AR” as dates of service two weeks prior to the effective date of the contract.
Our team provides fast, friendly and quality customer service. We operate as "virtual" employees of your practice and establish professional relationships with the providers and clinic staff.
Many clients experience situations where they have had billing crises, which may have caused problems with their 180 days and older A/R. MacPractice Business Services can be contracted to specifically work on this area of billing, which allows your current staff to continue working on the current AR.
An assigned account representative will run an outstanding claims report each week and follow up with payers on any unpaid outstanding claims.
Whether you're looking for quick training, preparing for staff medical leave or just need billing management, we offer short term and long term plans to suit your needs.